Black Hills Energy is the natural gas provider for the Town of Castle Rock and surrounding communities. To set up your gas service account call 1-888-890-5554 or visit www.blackhillsenergy.com
To report a natural gas emergency please leave the immediate area and call 1-800-694-8989.
811 Call Before You Dig Utility Locating Service
Always call 811 toll-free at least two full business days before you dig. A technician will come out and mark buried utility lines, which could potentially help you avoid disaster. It’s free, it’s safe, and it’s the law!
Service Guard - A Service of Black Hills Energy
Service Guard offers affordable repair plans that will protect you from the unexpected cost and hassle of appliance repair. Call for service at 1-800-504-2000 or visit us on line for more information at serviceguard.com and our skilled technicians are at your service. On Demand Repair Service allows customers without a service plan to take advantage of the highly trained and respected Service Guard workforce. It’s appliance repair on a "pay as needed" basis for heating, cooling, water heaters, kitchen and laundry appliances.
The Black Hills Energy Assisance Program (BHEAP) provides bill-payment assistance for income-qualified customers. More information is available at www.blackhillsenergy.com/bheap Information and applications are also avaialable at the Douglas Elbert Task Force located at 1638 Park Street in Castle Rock.